Cancellation & Refund Policy

ApplyDone · Last updated: August 1, 2026

This policy applies to the ApplyDone Managed Search subscription. It should be read with the Terms of Service and Privacy Policy.

1. Monthly subscription

ApplyDone Managed Search is $199 USD per month unless a different written offer appears at checkout. It renews monthly until canceled. There is no placement fee, salary percentage, or long-term contract.

2. When service begins

Submitting a search brief is not the same as starting paid campaign work. The team first reviews the brief. A paid service period begins when the plan is activated and the team starts campaign preparation or application work for that billing period.

3. Canceling future renewals

You may cancel before the next renewal using the available billing controls or by emailing hello@applydone.one from your account email. Cancellation prevents future charges and normally takes effect at the end of the current paid period.

4. Before campaign work begins

If an initial payment was collected but ApplyDone has not started strategy, research, material preparation, or application work for that paid period, you may request a full refund. Payment-provider fees are deducted only where the provider does not return them.

5. After campaign work begins

Because the service is customized and labor-based, charges for a period in which work has begun are generally non-refundable. Canceling prevents the next renewal. We may approve a fair partial refund when ApplyDone materially fails to provide the active service for reasons within our control.

6. If ApplyDone cannot support the campaign

If our onboarding review determines that we cannot responsibly support the requested campaign, we will not activate the plan. If an initial charge was already collected, we will refund it, less only payment-provider fees that are not returned to us.

7. Billing errors

Verified duplicate charges, processing errors, and unauthorized transactions are handled promptly and refunded where appropriate. Contact us as soon as possible so we can investigate with the payment provider.

8. Outcomes are not refundable guarantees

Refunds are not based solely on whether you receive an interview, offer, sponsorship, or immigration outcome. Employers and government authorities control those decisions. ApplyDone is responsible for the defined service work, not those external outcomes.

9. Requesting cancellation or a refund

Email hello@applydone.one with the subject “Cancel managed search” or “Refund request” from your account email. Include the reason and relevant charge date. We aim to respond within three business days. Approved refunds are returned to the original payment method, subject to the provider's processing time.